Community Support Resources
Community Support Resources
This page provides a list of community support resources that are available within the Yarra Ranges.
This list is by no means exhaustive.
These services do NOT replace emergency services such as the police, fire brigade and paramedics.
If you are in an emergency, please call 000.
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(Clicking on the categories below will take you to the relevant section on the page)
Natural Emergency Disaster Planning
The following links are .PDF files for the development of your own emergency response plans.
These documents have been developed by Vic SES, Red Cross and the Yarra Ranges Council.
All of these files can be used in collaboration with one another for best results.
Food Relief and Material Aid
Name: Yarra Ranges Council, Aged and Disability Services
Services: Delivery of meals
Website:
Email: –
Phone: 1300 368 333
Location: Yarra Ranges
Opening Hours:
Name: Nourish Network
Services: Food boxes, support for families of school age children, wellbeing classes, social and emotional support
Website: https://www.facebook.com/RipplesNourishNetwork/ and https://ripplekindness.org/nourish-network/
Email: lisa@ripplekindness.org
Phone:
Location: Outer Eastern Suburbs
Opening Hours: –
Name: My Aged Care
Services: Meals on Wheels, Social support, in-home care and more
Website: https://www.yarraranges.vic.gov.au/Community/Seniors/Support-for-seniors
Email: mail@yarraranges.vic.gov.au
Phone: 1800 200 422 / 1300 368 333
Location: Upwey, Lilydale and Yarra Junction
Opening Hours: Monday to Friday
Name: The Basement Food Hub
Services: Food boxes (non-perishable
Website: www.turningpointchurch.org.au
Email: church@turningpoint.asn.au
Phone: –
Location: Under the subway, 193, 197 Main street Lilydale
Opening hours: Mondays (10am – 2pm)
Name: The Salvation Army
Services: Food boxes of non-perishable goods and material goods
Website:
Email:
Phone: 9727 4777
Location: 305 Manchester Rd Chirnside
Opening Hours: Mondays (10am – 12pm) and Wednesdays (1pm – 2pm).
Name: CHAMPION
Services: Budgeting advice, referrals, emergency food relief
Website: www.templesociety.org.au/champion
Email: careworker@templesociety.org.au
Phone: 0433 335 815
Location: 51 Elizabeth St, Bayswater [brown building on the right of the driveway]
Opening Hours: Open Monday (10am – 12pm) and Wednesday (12.30 – 3.30)
Name: Foothills Community Care
Services: Takeaway meals, community meal nights, fresh food parcels, hospitality training, domestic violence support group
Website: www.foothills.org.au
Email: contact@foothillscare.org.au
Phone: 8711 8677
Location: Yarra Ranges
Opening Hours: –
Name: Hope in the hills
Services: Food boxes that are free to anyone in hardship
Website: www.hopeinthehills.org.au
Email: office@hopeinthehills.org.au
Phone: 03 9754 6809
Location: 3 Clifford Grove Tecoma
Opening Hours: Fridays (8:15 – 915am)
Financial Assistance
Name: EACH
Services: Financial Counselling, physical and mental health services, and many more services
Website: www.each.com.au
Email:
Phone: 1300 003 224
Location: Ringwood, Ferntree Gully, Knox (and more)
Opening Hours: Monday – Friday (9am – 5pm)
Name: DRERS (Dandenong Ranges Emergency Relief Services)
Services: Consultation, material and food assistance and more
Website: www.drers.org.au
Email: enquire@drers.org.au
Phone: 9754 7777 / 0468 468 430
Location: 1616 – 1624 Burwood Highway, Belgrave Hub (Lower Level)
Opening Hours: Monday – Friday (9am – 12.30pm)
Name: LINC Yarra Valley
Services: Material and food assistance, financial counselling, referrals, local transportation
Website: www.lincyarravalley.org.au
Email: linc.yarravalley@gmail.com
Phone: 0455 268 457 / transport- 0473 230 095
Location: Yarra Junction
Opening Hours: 10am – 1pm. Monday, Tuesday, Thursday and Friday.
Name: National Debt Hotline
Services: Financial counselling
Website: ndh.org.au
Email: –
Phone: 1800 007 007
Location: –
Opening Hours: Mondays – Fridays (9.30 – 4.30pm)
Physical and Mental Health Services
Name: Inspiro
Services: Online, phone and in-person health services
Website: www.inspiro.org.au
Email: hello@inspiro.org.au
Phone: 9028 0153
Location: 1616/1624 Burwood Hwy, Belgrave AND 17 Clarke St, Lilydale
Opening Hours: –
Name: Healesville Hospital and Yarra Valley Health (Eastern Health)
Services: Face-to-face health services, home-visits, online and phone health services
Website: https://www.easternhealth.org.au/locations/healesville-hospital-and-yarra-valley-health#services
Email: –
Phone: 1300 130 381
Location: 377 Maroondah Highway, Healesville
Opening Hours: –
Name: Lifeline
Service: A crisis support and suicide prevention service for all Australians. Call, chat or text 13 11 14.
Website: www.lifeline.org.au
Email: –
Phone: 13 11 14
Location: –
Opening hours: 24/7
Name: EACH
Services: Online, phone and in-person physical and mental health services, and many more services
Website: www.each.com.au
Email:
Phone: 1300 003 224
Location: Ringwood, Ferntree Gully, Knox (and more)
Opening Hours: Monday – Friday (9am – 5pm)
Name: Head to Help
Services: All ages, Mental Health Services
Website: www.headtohelp.org.au
Email: –
Phone: 1800 595 212
Location: Yarra Junction, Belgrave and over the phone
Opening Hours: Monday – Friday (8.30 – 5pm)
Name: Headspace
Services: Headspace offers online or face to face mental health support for young people from 12-25
Website: headspace.org.au
Email: info@headspaceknox.com.au
Phone: 03 9801 6088
Location: 2 Capital City Boulevard, Knox City Ozone, Wantirna South
Opening hours: Monday to Friday (9am – 5pm)
Housing Assistance
Name: Anchor Inc.
Services: Homelessness support services
Website: www.holyfools.org.au
Email: –
Phone: 1800 825 955 (24 hrs) or 9760 6400
Location: 1 Jarlo Drive, Lilydale- Building LA, Level 2
Opening Hours: Monday – Friday (9am – 5pm)
Name: EACH
Services: Homelessness support
Website: www.each.com.au
Email:
Phone: 1300 003 224
Location: Ringwood, Ferntree Gully, Knox (and more)
Opening Hours: Monday – Friday (9am – 5pm)
Name: HICCI
Services: Homelessness support, emergency relief, transport assistance, loans
Website: www.hicci.org.au
Email: hicci@hicci.org.au
Phone: 5911 6000
Location: Healesville
Opening Hours: –
Name: Housing Vic Hotline
Services: Statewide access for all homelessness enquires Website: –
Email:
Phone: 1800 825 955
Location: Phone service
Opening hours: 24/7 phone line
Name: Launch Housing Dandenong (Bob’s Place)
Service: Crisis accommodation, Intensive Case management and advocacy for families couples and singles
Website: launchhousing.org.au
Email:
Phone: 9792 0750
Location: 35 Robinson Street Dandenong
Opening hours: Monday – Friday (9am – 5pm)
Transport Services
Name: HICCI
Services: Homelessness support, emergency relief, transport assistance, loans, family violence support
Website: www.hicci.org.au
Email: hicci@hicci.org.au
Phone: 5911 6000
Location: Healesville
Opening Hours: –
Name: Bridges
Services: Transport to medical and social appointments, community shopping bus and social activities
Website: www.bridgescc.com.au
Email: info@bridgescc.com.au
Phone: 9753 4577 or 0476470030
Location: 6 Griffith St, Knoxfield
Opening Hours: –
Name: LINC Yarra Valley
Services: Material and food assistance, financial counselling, referrals, local transportation
Website: www.lincyarravalley.org.au
Email: linc.yarravalley@gmail.com
Phone: 0455 268 457 / transport- 0473 230 095
Location: Yarra Junction
Opening Hours: 10am – 1pm. Monday, Tuesday, Thursday and Friday.
Name: Eastern Volunteers Community Transport
Services: Transport services
Website: https://easternvolunteers.org.au/transport-ev/
Email: info@easternvolunteers.org.au
Phone: 9870 7822
Location: 1a/36 New Street, Ringwood
Opening Hours: –
Migrant support and Language Services
Name: Migrant Information Centre
Services: Emergency Relief for migrant families
Website: www.miceastmelb.com.au
Email: mic@miceastmelb.com.au
Phone: Boxhill- 9285 4888 and Ringwood- 9870 1351
Location: Boxhill and Ringwood
Opening Hours: Boxhill- Mondays, Wednesdays and Thursdays (9am – 5pm) / Ringwood- Mondays, Tuesdays and Fridays (9am – 5pm)
Name: Victorian Government- Health Translations
Services: Covid-19 information in over 70 languages
Website: www.healthtranslations.vic.gov.au
Email:
Phone:
Location:
Opening Hours:
Legal Aid
Name: Eastern Community Legal Centre
Services: Free legal assistance, Family violence support, Elder abuse support, Aboriginal and Torres Strait Islander support
Website: www.eclc.org.au
Email: eclc@eclc.org.au
Phone: 1300 325 200
Location: Melbourne’s Outer East
Opening Hours: –
Name: Victorian Legal Aid
Service: Free legal advice
Website: www.legalaid.vic.gov.au
Email:
Phone: 1300 792 387
Location: 23 Rindwood St, Ringwood
Opening Hours: Monday – Friday (9am – 5pm)
Family Violence Support
Name: EDVOS
Services: Family violence support, Food relief and material aid
Website: www.edvos.org.au
Email: edvos@edvos.org.au
Phone: 9259 4200 / 1800 015 188 (after hours)
Location: Melbourne’s Outer East
Opening Hours: Monday – Friday (9am – 8pm) and Saturday (9am – 5pm)
Name: HICCI
Services: Homelessness support, emergency relief, transport assistance, loans, family violence support
Website: www.hicci.org.au
Email: hicci@hicci.org.au
Phone: 5911 6000
Location: Healesville
Opening Hours: –
Name: EACH
Services: Family violence support
Website: www.each.com.au
Email:
Phone: 1300 003 224
Location: Ringwood, Ferntree Gully, Knox (and more)
Opening Hours: Monday – Friday (9am – 5pm)
Name: Inspiro
Services: Online, phone and in-person health services
Website: www.inspiro.org.au
Email: hello@inspiro.org.au
Phone: 9028 0153
Location: 1616/1624 Burwood Hwy, Belgrave AND 17 Clarke St, Lilydale
Opening Hours: –
Services: Free legal assistance, Family violence support, Elder abuse support, Aboriginal and Torres Strait Islander support
Website: www.eclc.org.au
Email: eclc@eclc.org.au
Phone: 1300 325 200
Location: Melbourne’s Outer East
Opening Hours: –
Name: Anglicare Victoria
Services: Family Violence Support, Child Protection services
Website: www.anglicarevic.org.au
Email:
Phone: 1800 809 722
Location: Lilydale and Bayswater
Opening Hours: Monday – Friday (9am – 5pm)
Name: 1800 RESPECT
Services: Free confidential phone line for people impacted by domestic violence, counselling and support available 24/7.
Website: www.1800respect.org.au
Phone: 1800 737 732
Location-
Opening hours: Available 24/7
Disability Services
Name: My Care Support Network
Services: Disability support, NDIS support planning and coordination
Website: www.mycsn.com.au
Email: hello@mycsn.com.au
Phone: 1300 177 577
Location: Suite 8, 96 Manchester Rd, Mooroolbark
Opening Hours: –
Name: Interchange Outer East
Services: Disability support, respite, NDIS support planning and coordination
Website: ioe.org.au
Email: ioe@ioe.org.au
Phone: 03 9758 5899
Location: Ferntree Gully, Lilydale, Boronia and Yarra Valley
Name: Oonah
Services: NDIS Support workers, social and emotional wellbeing support, food relief and food boxes, youth activities
Website: www.oonah.org.au
Email: admin@oonah.org.au
Phone: 5962 2940
Location: 1 Badger Creek Rd, Healesville
Opening Hours: Monday – Friday (9am – 5pm)
Youth Services
Name: The MISFIT Project
Services: Online creative programs, one-on-one online support
Website: www.themisfitproject.org.au
Email:
Phone:
Location:
Opening Hours:
Name: Kids Helpline
Services: Free, 24/7 phone and online counselling for people aged 5 – 25
Website: www.kidshelpline.com.au
Email:
Phone: 1800 55 1800
Location:
Opening Hours: 24/7
Services for ages 50+
Name: Eastern Community Legal Centre
Services: Free legal assistance, Family violence support, Elder abuse support, Aboriginal and Torres Strait Islander support
Website: www.eclc.org.au
Email: eclc@eclc.org.au
Phone: 1300 325 200
Location: Melbourne’s Outer East
Opening Hours: –
Name: My Aged Care
Services: Information about different aged care services and how to access them
Website: www.myagedcare.gov.au
Email:
Phone: 1800 200 422
Location:
Opening Hours: Monday – Friday (8am – 8pm) and Saturday (10am – 2pm)
For more information about services visit the follow links:
https://www.nhvic.org.au/pages/category/resource-library
https://www.yarraranges.vic.gov.au/Council/Coronavirus-Updates/Community-relief-and-support-agencies